Client Success Story > Delivering a Customized Provisioning Entry Validation Solution for a Leading APAC Telecom Provider
Delivering a Customized Provisioning Entry Validation Solution for a Leading APAC Telecom Provider
A leading service provider in India experienced an outage caused by an ENUM entry provisioned with an empty number on a zone where it should not have been allowed. To prevent a recurrence of this issue, the customer requested a solution to block provisioning entries on specific zones if the number length was below a specified minimum digit count. A new application was developed to validate SOAP requests against the existing ENUM solution, ensuring that incorrect entries were prevented from being created in the ENUM database. This application was installed as part of the existing ENUM solution, which was already deployed and managing live traffic.
The Challenges
The new applicaiton has to be deployed as part of the existing ENUM solition which is handling live traffic.
Solution has to deployed and verified in the lab thorughly as this solition can interrupt the correct SOAP proviosioing requests and block the creation of the correct entries as well.
Well tested rollback and update plan needs to be prepeard to avoid any dataloss during the pilot period of the applicaiton.
The Solutions
Our deployment engineer has made an extensive test plan and tested the application in our internal lab as well as customer lab to make sure that this new application does not impact the existing Proviosiing flows.
A detailed MOP for installation and rollback were prepared and tested to make sure no data will be lost during the entire deployment and pilot phase in case anything goes wrong.
As a result solution was deployed and tested in Production enviorment which is handling live trafffic without impacting end user servies.
The Outcomes
The application successfully blocks provisioning entries in the Bharti-specific zones when the number length falls below the configured minimum, ensuring that similar outages due to incorrect entries are prevented.
The solution was deployed without disrupting the live traffic handled by the existing ENUM solution, ensuring that both new and legacy provisioning flows continue to operate smoothly.
A well-tested rollback and update plan ensured that no data loss occurred during the deployment and pilot phase, providing a reliable and safe implementation process.