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Client Success Story  > Caller Name Services

Caller Name Services based platform deployment and support

Data Centre migration, upgrade, expansion, and 24X7 Maintenance & Support of customer’s existing SS7/IP environment. Maintain the largest neutral and independent line information database in North America, processing over 10 billion monthly queries with 99.999% up-time. Ensure seamless Caller Name Services for North American customers and protect them from illegitimate Spoofing and Robocalling.

The Challenges

Regular maintenance of the robust SS7/IP network, 24X7 traffic monitoring, and connectivity of CNAM customers.

Periodic upgrade of the legacy CNAM platform to the latest vendor-supported version.

Data Centre migration from legacy bare metal to a virtualized environment (VMware).

The Solutions

The customer has been able to meet all their requirements with Telaverge’s highly skilled leadership and engineering support. Telaverge planned all the activities in the form of short deliverable projects.

We have met all of the requirements on time and while supporting and maintaining the network 24X7 with an agreed SLA and 99.999% up-time.

24X7 traffic monitoring and connectivity of CNAM customers.

On-call support (L2/L3) for technically complex escalated issues.

Top reasons why customers choose Telaverge

Highly skilled Telaverge leadership and engineering support

SS7/IP Protocol Expertise

Working together as a team

Quality and speed of delivery

100% adherence to the agreed process and SLA

The Outcomes

Happy repeat customer

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Telaverge Communications,
300 N Coit Road
#700, Richardson

Texas 75080, United States

+1-(888)-499-8657

sales@telaverge.com

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