• PRODUCTS & SERVICES
        • Products
          • Regal
          • PrObserv
          • 5G Network Functions
          • Signaling Stacks
            • Diameter Stack
        • Services
          • Product Engineering
          • Network Observability
          • Testing and Automation
          • 4G & 5G Deployment
          • Artificial Intelligence/Machine Learning (AI/ML)
          • Enterprise Applications and Integrations
  • SERVICES
        • Engineering and R&D
          • Product Engineering
            • Temporary page
            • Temporary page
            • Temporary page
          • Software Development
          • Operational Services
          • NextGen Engineering
        • IT & Business Services
          • Hybrid Cloud Services
          • Digital Workspace Services
          • NetxtGen Network Services
          • Cybersecurity Services
          • Digital Network Services
          • Digital Network Services
        • Network Testing & Automation
        • Telecom Software Development
          • Complete Automation
        • ML Services
        • Application Development
        • Ecosystems
          • Strategic Alliance System
          • Startup Ecosystem
          • Industry Alliance Ecosystem
          • EL Systems
  • CLIENT SUCCESS
  • CAREERS
  • INSIGHTS
  • ABOUT US
  • CONTACT US

Client Success Story  > Network Audit

Network Audit

The customer, a Mobile Virtual Network Aggregator (MVNA) provides telecom services over disparate networks, multivendor, and multi-technology ecosystems to 100+ Mobile Virtual Network Operators (MVNOs).

The customer wanted an independent network audit to detect any anomalies in their own network, as well as the Mobile Network Operator’s (MNO’s) network (looking for a “Ghost in the Network”).

Finding network anomalies, preventing revenue leakage, and preventing churn which leads to lost opportunities all are supercritical to an MVNO’s success.

The Challenges

There were multiple players and equipment involved (MNO’s network nodes like - STP, SMSC, SGSN & GGSN), ISV/OEM (Interworking Functions) and ISV/OEM (Charging OCS), and several protocols - RADIUS, Diameter, Camel, HTTP.

Humongous data volumes - terabytes (TB)

Multiple capture points and origins for data

Multiple formats of data - PCAP, text CDRs, spreadsheets

The customer suspected revenue leakage or a ‘ghost in the network’ but had no way of pinpointing or finding its location.

The Solutions

Telaverge customized their PrObserv product and did an independent network audit over several months of data, spanning more than 30 Terabytes (TBs).

The Outcomes

Telaverge prepared a detailed 108-page audit report. We uncovered six critical anomalies in the network, which would directly impact revenue and customer churn. 

There were also several specific business use case requests from the customer to correlate—for example, the relationship between MVNO end-customers usage concerning changes in handsets, data plans, etc. and our ML algorithms were used to detect and investigate these.

Apart from the report and business use cases, we also deployed PrObserv, which could continuously ingest data and generate easy-to-understand visualizations and provide complete observability of what's going on in their network.

Subscribe to receive regular updates


Contact

Telaverge Communications,
300 N Coit Road
#700, Richardson

Texas 75080, United States

+1-(888)-499-8657

sales@telaverge.com

Company

About Us
Careers
News & Press Releases
Contact

Explore

White Papers
Blogs

Support

Privacy Policy
Terms & Conditions

Copyright © 2023 Telaverge Communications